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Hayley Flack

Global Operations Director

Based at the Head Office in the UK, Hayley is an invaluable member of our global consultancy team, dedicated to sustaining excellence through her dynamic role as Director of Operations.

Her extensive background, combined with her senior management experience, equips her to meet many challenges. Hayley excels in developing, implementing, and monitoring day-to-day operational systems and processes, which provide clear visibility into the goals, progress, and obstacles of key initiatives. She leverages her relationships with department heads, external partners, and vendors to make informed decisions regarding operational activity and strategic goals.

Beyond these responsibilities, Hayley takes on the vital task of developing TDi’s policies and standards, ensuring strict adherence to laws and regulations. She leads the team with unwavering integrity, fostering a trusting, inclusive, and productive environment that enables the team to flourish.